Too often I see people write negative reviews of companies on yelp and social networking sights. I think its fine to express a negative experience you had at a business and make it known you were unhappy. With that being said, it is just as important to write positive reviews that applaud companies for doing things right.
It is so easy to have a nice experience and not write about it because it has no emotional connection. It experience that angers you will drive you to express those negative feelings. We should try to express our positive experiences just as often. Many small businesses struggle to make a profit and can’t make themselves known to a large population. By writing nice reviews, we can help these businesses gain footing and advance.
I challenge you to right a nice review any time you have a pleasant experience with a company. It will make you feel good as well as give the business a positive advertising. By writing nice reviews, we can encourage businesses to focus on customer service and customer experience rather than just on profit. If a company knows that you will praise them for a good experience, they will do whatever they can to ensure you have that positive interaction.
Society often gets caught up in the bad parts of life, we need to shift or attention to the good moments. By rewarding these good experiences we can make more of them happen.